Omni William Penn Hotel

This hotel is gorgeous! As soon as you walk in the front door, you are hit with the opulence and beauty of the hotel's grand foyer. There are period details everywhere, including the chandeliers, the vintage mailbox by the elevators, the restored speakeasy in the basement, and the historical photo display just off the foyer. I reserved a Deluxe King Room, and the front desk accidentally gave us a Deluxe Queen Room originally. That room was very small, but once we got the keys to the correct room, we found it to be a great size (and beautifully appointed). I appreciated the space to move around, the full size mirror by the closet, the magnified mirror in the bathroom, the safe, and the mini fridge. The hotel is in a fantastic location. From here, we were able to walk to the inclines, PNC Park, the Strip District, and the Andy Warhol Museum. It felt safe, even late at night. I also appreciated the personalized attention. We had an issue with our room that required maintenance to be called, and the hotel's concierge texted me later that day to make sure everything had been taken care of.

Staff in the gift shop were unpleasant. An item was not marked and I asked the cost and the employee said “I have no idea”. Never looked them up. Valet were not helpful upon arrival. It was very busy, which is fine. When I asked for assistance from valet about how to get help with valet the worker said “we have no room. You can’t park in the street”. I said I was aware and wanted to know where to go. He said “around the block” but not kindly, more matter of fact - like I should know. Not helpful.

The building itself, the location is optimal, the room was clean and spacious overlooking a beautiful historical building, the staff is kind and attentive, the dining/breakfast room is marvellous.

Localization is great, its nice old historical building with many beautiful areas around, food in restaurant and breakfast was really good, stuff was helpful and nice

The Omni William Penn is a stunning property located in the heart of downtown Pittsburgh. Just a short walk from top dining spots, Market Square, and Point State Park, the hotel places guests right in the center of the city's vibrant activity. Blending timeless elegance with modern comfort, the Omni offers a luxurious experience. Its attentive, professional staff further enhances the welcoming ambiance, always ready to assist and ensure a memorable stay.